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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,952 ratings
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Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers, Cape Coral and North Fort Myers.
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| City | Problem Type | Report Time |
|---|---|---|
 Fort Myers | Wi-fi | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Cape Coral | Internet | |
| Fort Myers | Internet | |
| Cape Coral | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@professorlhup41 The Comcast internet was down for two hours, it just came back on. Sigh.😐
- rich markowitz (@elram1) reported fromMcGregor, Florida
@Xfinity hey when are we going to get updates on our outage here in Fort Myers? I have asked for updates and have not heard anything. No one has seen a truck.
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- CruiseWithBrian (@CruiseWithBrian) reported fromNorth Fort Myers, Florida
For over 3 hours, @xfinitymobile was down for count. Couldn’t make any phone calls. Hopefully no one was experiencing life threatening emergency because you couldn’t call for help. Xfinity has allot of issues and will lose many customers.
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@castackpole Yes it does. I just saw the latest news on the WiFi carriers, they have no idea when everyone will get their service restored.I made a decision yesterday, I ended my 20 years service with Comcast and got a unlimited pkge with Verizon. I don't have to worry anymore about Internet
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- Todd Maurer (@ToddMaurer) reported fromCape Coral, Florida
@XfinitySupport in 33914 post HurricaneWater - restoredPower- 90% restoration by tomorrow Xfinity- down and "we know you are down" no updates or eta
- Creditease (@BurdetteBradley) reported fromFort Myers, Florida
Wow @comcast is all about the b.s. Called in on inquiry and guy tried to quick talk m Told me he would lower my bill,sent auth link via text mess. I screenshot it, he failed to tell me - contract w/cancel penalty, raise price on set-top boxes, put limits on data. #IaintAuthTheBS
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@Debr1049Debra I hope so. Looks like something bad happened to Comcast.🤷
- Dale Suslick (@77dale) reported fromCape Coral, Florida
.@Xfinity called to cancel service because there is no service. Pleasant person. Tell me they could put me on hold during natural disaster now I find I get billed for all days I had no service. Have once again call and then call again one services restored. Ridiculous. #CapeCoral
- Tony in Paradise (@TUowlzFan) reported fromVillas, Florida
Anyone else having problems with their @roku losing connection? I've got a brand new @Xfinity xfi Gateway with wifi 6e. No reason I should lose connection every few minutes. All other devices run smoothly. DL speeds over 675...
- Cane Trades (@337isthefuture) reported fromCape Coral, Florida
I love Futures trading, but it sucks to do on an iPhone and without wifi and spotty cell service. @Xfinity When will you take care of your customers in SWFL???
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
Greetings to everyone. Just checking in. Verizon is now making internet service to its customers until the 31st for free. Comcast/Xfinity is who I have as my wifi provider. They are still working on restoration. My service was badly damage. I am aggrevated. Hoping for the best.
- anna davidson (@swabama) reported fromCypress Lake, Florida
@Xfinity why is it every day at 5pm my cable and internet go down with an outage?
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@ivysea8645 I had internet problems. Comcast went down for many many hours. I was late posting.
- GlomarTheGreen (glomargadaffi) (@GlomarTheGreen) reported fromCape Coral, Florida
@blowdart Because although one needs the customers xfinity login to do port forwarding; adding hosts to the dmz is as easy as admin/password
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Mike (@eskimohat21) reported
@comcastcares my internet and cable have been down since midnight. My kids need internet to attend school. I need it to work. Please help
- Billy Z (@Thagoods22) reported
@Xfinity Second day in a row with an outage in the Chicago area. What is the deal?
- Joe Cotellese (@JoeCotellese) reported
@jasondonmoyer @comcast @verizonfios Data caps are to internet service what unlimited SMS messages were to cell service - obvious money grab.Unless there is some arcane networking thing that I don't know about I can't see any reason to charge over a certain amount of bits per month.
- Bill M (@mcnicholas_t) reported
@jellybnbonanza Just had one with a Customer service agent from Comcast.
- Uncle Pat (@NatsUnclePat) reported
@HalfStreetHeart @Britt_Ghiroli Are those carriage fees dependent on the # of subscribers that a carrier (i.e. Comcast) has in that service area? So if I do not subscribe to any cable provider, does MASN get a lower amount of carriage fees? Or do the cable companies pay a set fee?
- ( '3') (@Gah_Dayum) reported
@Xfinity is awful and I wish it wasn’t such a monopoly so I could choose another internet provider.
- ᴊᴜsᴛɪᴄᴇ sᴘᴜᴛɴɪᴋ⚖️🛰️ (@Nex_Violenta) reported
.@Xfinity your data caps are the icing on the cake for absolutely rubbish internet service
- pyroesp (@pyroesp) reported
@theavalkyrie @Xfinity Unlimited internet**until you hit the dl cap, then we'll slow you down to a crawl. You can buy more data to get your dl speed back uwu.👆We have this **** here (not Xfinity). Dunno if they all do this, but those that do can go **** themselves
- #YAnon Believer (@keilbyu) reported
@BYUGiff @UTOPIAFiber @Xfinity I’ve never had any issues with XMission
- Frank Mann (@fvmannjr) reported
@coinbase How does one communicate with Coinbase support when there is no way to call and they don't EVER respond to emails or opened cases? They are impossible to reach. Even Comcast has better support than this company.
