Why is my Comcast Xfinity service not working?
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,693 ratings
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Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Oakland, San Francisco, Denver, Seattle, Castle Rock, Smyrna, Atlanta, Houston, North Port, Oak Harbor, Paducah, Indianapolis, Middletown, Lawnside and New Orleans.
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| City | Problem Type | Report Time |
|---|---|---|
 Oakland | Internet | |
| San Francisco | Internet | |
| Denver | Internet | |
| Seattle | TV | |
| Castle Rock | Internet | |
| Smyrna | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Amy Thomson (@AmyThom89038925) reported
@Xfinity very disappointed with the internet and mobile service!! Too many dropped calls and I’ve only had it for a month! Poor streaming!! I’d rather go back to YouTubeTv!!
- Jared Lorz (@JaredLorz) reported
Comcast is 400 billion in debt and this ******* @ryan_a_bell gets bonuses for sucking more money out like a vampire
- Antisocial Butterfly (@antisoc_bfly) reported
@JackPosobiec @comcast It's stupid. But unless he claimed to be saying it on behalf of the company, it's his own stupid opinion. In which case ratioing him is all that's called for.
- cidicz (@cidicz) reported
@MommaShadow1x @comcast @Xfinity tell ur son to use exitlag if he isn’t already the pros are using it rn to fix most of xfinity’s problems
- 𝗠𝗮𝗿𝘆𝗕𝗲𝘁𝗵WILLNOTCOMPLY🇺🇸🌸😊 (@mbfrat) reported
@AmyKremer @comcast @ComcastSport I can't believe the number of people defending his tweet!She honorable served our country. She made a bad decision that day by trying to climb through the window, but she was unarmed & not threatening anybody. The officer was wrong to shoot, and those disparaging her are vile.
- Goose (@GodlikeGoose13) reported
@Xfinity Did you know in 2008 there was a hurricane that hit Galveston Texas causing massive damage, customers canceled their @Xfinity and a few months later found out the company sent them all to collections damaging their credit.
- Xfinity Support (@XfinitySupport) reported
@_DooneyAndBURKE Oh no! I'm sorry to hear that you feel this way. I'd love the chance to help you out with your Xfinity services. Could you please DM me with your first and last name and the address, so I can help you. Thanks. - Blake
- Throw (@NoBid1466) reported
@janevilla023 @JackPosobiec @comcast No sub humans such as yourself Jane would not see an issue with it.
- Throw (@NoBid1466) reported
@Dark_Panth3r @JackPosobiec @comcast No not forced it got his *** fired so he is trying to do damage control. Hopefully it destroys all aspects of his life.
- rayskwire (@rayskwire) reported
@Mazetism @JackPosobiec @comcast I never said they were martyrs.By the way, Ashley is still dead.
- Diablo_Sandwich (@DiabloSangwich) reported
@Marc_Bertrand That Xfinity internet equipment is garbage and it’s showing today for Felgah. Buy a DOCSIS 3.1 modem and a Mesh router and this problem will be never happen again.
- Ali Em (@AliEmStem) reported
@TrilbySmith3 Word. Concluded in a few minutes that its release date changed 3x, obvious theater funneling, is universal comcast bullsh*t that I'd never watch anyways✨
- Furious J (@FalafelFueled) reported
@DoofMcGoofSpoof @JackPosobiec @comcast Lol that's why the coward deleted the tweet, locked his account, and removed all work info. Interesting.Ah yes, I forgot only the left can cancel people. My mistake.
- J B (@jblka76) reported
@JackPosobiec @ryan_a_bell @comcast No, actually she wasn't, you ignorant piece of dog ****.
- Throw (@NoBid1466) reported
@stlowell @JackPosobiec @comcast from consequences of my words. And if my work thought it was something I could be fired over welcome to the consequences. I have not read Jack saying anywhere the guy should be kicked off the platform but say evil crap take your consequences. I know pea brains like you can't
- Brucewayon (@brucewayon) reported
@JackPosobiec @ryan_a_bell @comcast Safe spaces and cancel culture, eh?
- angela petrillo (@PetrilloAuntie) reported
@Walter_USA Again “ The Boarding School” is NOT listed on my Walter P through xfinity/Comcast USA I Pay full price ( xtra) on my bill this happens all the time I’m subscriber 3 years always happens please fix with xfinity comes up prime video????
- rayskwire (@rayskwire) reported
@Mazetism @JackPosobiec @comcast Sharing one picture of a stupid dead girl triggered you *so much* that you immediately launched into a string of dead black people.I'm sure that was simply a coincidence though, wasn't it?🙄
- Kevin (@vroxies) reported
@Severe_Sincere Xfinity. My internet is still down and i bought my monitor to look pretty? **** no
- angela petrillo (@PetrilloAuntie) reported
@Walter_USA Inspector Falke is on Walter P USA IN state of Ct thru xfinity /Comcast BUT the episodes have a message stating there is a problem geez
- Daniel (@dwrench99) reported
@paramountplus what's going on with the app the last couple weeks? Painfully slow and crashes about a 1/3 of the time I try to launch it.All @comcast has to say is that it's a hardware issue when it is obviously software based on the large number of cases using multiple platforms
- angela petrillo (@PetrilloAuntie) reported
@Walter_USA The time in between it is now Jan 4,2022 this series among others is NOT listed on my Walter presents through xfinity/Comcast USA why not this happens constantly why can’t Walter P fix this
- Sickofit Ahll (@SickofitA) reported
@JackPosobiec @comcast Get this guy away from the Special Olympics! Hes too unstable to be around vulnerable people.
- angela petrillo (@PetrilloAuntie) reported
@Walter_USA I have Walter Presents through xfinity/Comcast The series you have here do not come up on my listings in fact this one comes up stating it’s on prime video on my Walter presents WHY?? A few others also what is the problem this happens often xfinity states it’s you
- Glaringly Obvious (@GlaringlyO) reported
@Craigthejr @JackPosobiec @comcast That never flew at the company that I have worked at for 33 years. Their opinion was that if somebody could associate you with them you better watch what you say.
- Jamison Holiday (@FJB1776) reported
@JackPosobiec @ryan_a_bell @comcast Locked his account down too.
- Puddingpower84 (@puddingpower84) reported
Thanks for making my decision to cancel my @Xfinity cable package by firing @Ken_Rosenthal because he criticized Rob Manfred for obvious reasons all fans understand @MLBNetwork . You were the only thing keeping me in that tier. Now I understand you don’t care about the fans.
- Eric Turknett (@PassNSmash) reported
@JackPosobiec @comcast He wasn’t lying, and if she complied she more than likely wouldn’t be dead. Her blood is on your hands you traitorous piece of ****.
- ηαтнαη✨ (@NateBlanchett) reported
@Variant_Scott Xfinity was basically my first only choice in my old apartment in Georgia and they were hot garbage
- Geraldine Planchart (@Gyggy) reported
@JackPosobiec @comcast Doing your “cancel culture”
